Effective Date: 02/2/2025
At Afia Collection, we respect and value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase.
Information We Collect
When you use our website, we may collect the following information:
- Personal Information: Your name, email address, phone number, and shipping address.
- Payment Information: Billing details like transaction ID (we do NOT store card information).
- Order History & Preferences: Products purchased, wishlist items, and browsing behavior.
- Communication Data: Emails, WhatsApp chats, reviews, or feedback you provide.
How We Use Your Information
Your data is used to:
- Process your orders and deliver your products
- Send you confirmation emails and order updates
- Improve your shopping experience through product suggestions
- Respond to inquiries, complaints, or support requests
- Share promotional emails (if you opt-in)
Data Protection & Security
We use secure payment gateways and SSL encryption to ensure your data is protected. Your data is only accessible to authorized personnel and is never sold to third parties.
Sharing Information
We only share necessary details with:
- Courier partners (for delivery purposes)
- Payment service providers (for transaction processing)
We never sell or trade your personal information.
Your Rights
- You can request to access, update, or delete your data anytime.
- You can unsubscribe from our emails at any time by clicking the “unsubscribe” link or contacting us.
You may request access to or deletion of your data by contacting us at: info@afiacollection.com